shipping

When will I receive my order?

As soon as we receive your order, we will begin to produce your project. Typically, orders ship within 8-10 business days.


What are my shipping options?

We currently offer $7 flat rate shipping on all website orders. All orders are mailed USPS Priority Mail.

If you are local and will be picking up at our studios in Eliot, Maine or Dover, New Hampshire, please check off the designated box at check out.


Do you accept international orders?

Unfortunately we do not have the capability to process international orders at this time. Please check back later.


returns

Do you accept returns?

The beauty of our work is that each item is handmade-to-order, produced specially for you. That being said, we cannot accept returns or exchanges. All orders placed on our website are non-refundable. However, we will make every possible effort to make sure that you are satisfied. If you have any questions or concerns, please let us know! Send an email to paper@sarahcassani.com or call Sarah directly at (617) 519-4480.

As soon as we receive your order, we will begin to produce your project. Typically, orders ship within 8-10 business days.


printing services

Do you offer digital printing?

Although the majority of pieces are printed in letterpress as opposed to digital, we do print a handful of items including our fine art cards on a Canon inkjet printer. Please email paper@sarahcassani.com if you have something specific that you wish to print digitally. If I cannot accommodate your request, I’ll happy to offer referrals to other talented printers.


Need help?

Contact us at paper@sarahcassani.com if you have any other questions.